Terms of service

Last Updated: [15/09/2026]
These Terms of Service (“Terms”) govern your access to and use of our website, services, and products, including all TENS EMS therapy devices purchased via our official Shopify store. By accessing our website, placing an order, or using our products, you (“Customer”, “You”) agree to be bound by these Terms, as well as our Shipping Policy, Return & Refund Policy, and Warranty Policy. If you do not agree with these terms, please do not use our website or purchase our products.

1. General Agreement

This website and all products sold on the site are intended for adult users aged 18 years or older. All sales are subject to product availability and final verification by our store team. We reserve the right to modify, update, or revise these Terms at any time without prior notice. Changes will take effect immediately upon posting on this page.

2. Product Usage & Medical Disclaimer

Our TENS EMS devices are consumer home-use physical therapy devices designed for muscle relaxation, pain relief, and fitness stimulation. They are not medical devices and are not intended to diagnose, treat, cure, or prevent any disease.
  • Our products do not replace professional medical advice, medical treatment, or clinical therapy.
  • Always consult a doctor before use if you have underlying medical conditions, are pregnant, have a pacemaker, suffer from heart disease, nerve disorders, or chronic illnesses.
  • Any self-operation and self-treatment based on the product manual is at the customer’s own risk.
  • We are not liable for any physical discomfort, muscle injury, nerve irritation, or adverse reactions caused by improper personal operation.

3. Purchasing & Order Terms

When placing an order on our store, you confirm that all information you provide, including name, shipping address, contact information, and payment details, is accurate, complete, and valid.
  • We reserve the right to cancel or refuse any order for reasons including but not limited to incorrect pricing information, stock shortages, suspected fraud, repeated abnormal orders, or policy violations.
  • All product prices displayed on the website are final and include no hidden fees unless otherwise stated.
  • Customers are responsible for checking product compatibility, function, and suitability before purchase.

4. Payment Terms

All payments must be completed through authorized payment channels on our Shopify store. By completing payment, you authorize us to charge the corresponding amount via your selected payment method.
  • All transactions are secure and encrypted.
  • We are not responsible for payment failures, bank delays, or third-party payment platform service fees.
  • Any unauthorized payment use or fraudulent transactions will result in order cancellation and relevant legal investigation.

5. Intellectual Property Rights

All content on this website, including text, logos, graphics, images, videos, product descriptions, and design layouts, is the exclusive intellectual property of our brand and is protected by copyright, trademark, and intellectual property laws.
  • No user may copy, reproduce, distribute, modify, resell, or commercially use any website content without written authorization.
  • Unauthorized use of our trademarks, images, or product materials for commercial purposes is strictly prohibited.